Expertise

Eight areas I work in — each one I practised in the field before I led it.

Technology strategy & digital transformation

Technology plans that start from the organisation's goals, with a clear roadmap to transform processes and improve the customer experience.

Practised atGovernment entity, Zakat, Tax and Customs Authority

Enterprise & technology architecture

An architecture vision and roadmap for the infrastructure, and design reviews that keep projects scalable, secure and fast.

Practised atAl Rajhi Bank, Zakat, Tax and Customs Authority

IT governance & compliance

Unified policies, standards and procedures, with IT audits and regulatory compliance kept on track.

Practised atGovernment entity, Al Rajhi Bank, Zakat, Tax and Customs Authority

Infrastructure & capacity

Planning data centres, servers, storage, networks and power to grow steadily without waste or bottlenecks.

Practised atZakat, Tax and Customs Authority, Al Moammar Information Systems (MIS), Dar Al-Handasah (Shair and Partners)

IT operations & change management

Stable, highly available operations, and changes tested on a limited environment before they reach the whole system.

Practised atGovernment entity, Al Rajhi Bank, Al Moammar Information Systems (MIS)

Security, risk & business continuity

Protecting data and technology assets, with disaster-recovery plans that bring services back quickly after any disruption.

Practised atGovernment entity, Al Moammar Information Systems (MIS), Dar Al-Handasah (Shair and Partners)

Vendors, contracts & SLAs

Writing RFPs, selecting vendors, negotiating contracts and holding partners to their SLAs.

Practised atGovernment entity, Al Rajhi Bank, Zakat, Tax and Customs Authority

Leadership, teams & budgets

Building high-performing teams, managing technology budgets, and presenting strategy and performance to the executive team and the board.

Practised atGovernment entity, Al Rajhi Bank, Zakat, Tax and Customs Authority

How I work

Principles I write about and work by.

  1. 01

    Technology serves the organisation's goals

    Every technology plan starts from the goal it serves; the tools come after. That is how technology turns from a cost into lasting value.

  2. 02

    Planning is a strategic process

    Not a timeline or a list of requirements, but a clear vision, an understanding of user needs, risk analysis and efficient use of resources.

  3. 03

    Every change is tested before it spreads

    A change goes first to a test environment and a limited set of devices to learn its impact, and only then to the whole system.

  4. 04

    Manage resources wisely, not just build them

    Strong systems alone are not enough; capacity management is what lets an organisation scale steadily and stay stable at peak times.

Technical foundation

Tools and technologies I worked on hands-on in my engineering years.

  • Windows Server
  • Active Directory
  • DNS · DHCP
  • VMware vSphere
  • SAN · NAS
  • Microsoft SQL Server
  • HP Data Protector
  • Symantec Backup Exec
  • Fortinet
  • Cisco
  • Zscaler
  • ISO 27001
  • IIS
  • Cloud Architecture

Let's talk about your organisation's digital transformation

Advice on technology strategy, governance or infrastructure planning, or an invitation to speak at an event.

Get in touchMessage me on LinkedIn